Service fees for ticket changes made at UIA ticket offices and via our official website

UIA sets a service fee of 25 USD per ticket for making changes to purchased tickets for international flights , regardless of the form of payment. If changes are made less than 24 hours before departure, an additional service fee of 35 USD per ticket applies.

UIA sets a service fee of 10 USD per ticket for domestic flights for making changes to purchased tickets, regardless of the form of payment. If changes are made less than 24 hours before departure, service fee of 25 USD per ticket applies.

An additional fee of 50 USD will apply if a passenger requests to make changes to the name on an airline ticket due to marriage. In order to make such changes, the passenger must provide their marriage certificate. Only changes to the last name can be changed in this case.

If a passenger requests to change one or several letters (maximum three) due to an incorrect spelling of the first or last name, an additional fee of 50 USD will be charged. Please note that only some letters can be changed, not the whole name.In case of change made in ticket of an infant (from 0 to 2 years old, separate seat is not occupied), an additional fee of 5 USD will be charged.

Dear passengers,

We would like to inform you that for safety reasons the Samsung Galaxy Note 7 smartphones are forbidden for transport on UIA flights under all circumstances, as checked baggage, hand luggage or cargo.

The ban has been implemented in accorance with the IATA Dangerous Goods Regulations due to the discovery of some defects in the devices' lithium-ion batteries and a series of related incidents.

More information on dangerous items and substances can be found here.
Thank you for your understanding!