Heja, to daję znać. Claim uznany - ciekawe czy kiedyś wyślą...
To compensate you for the irregularity and in accordance with Regulation CE n. º 261/2004, TAP may offer one of the following:
Credit of 104 000 miles on your TAP Miles&Go card
Voucher in the amount of 600€
Voucher is valid for one year from date of issuance
Can be used to purchase a ticket or service (extra baggage, seat reservation…) on flights operated by TAP Air Portugal
Can be used by anyone designated by the person whose name is on the voucher
Value can be used in its totality or partially. If used partially, the remaining value will stay in the voucher and can be used to pay for another trip or service on TAP.
Voucher is not refundable
For purchases made with the voucher, it is not possible to obtain a receipt for the purchase of trips or services, neither is the issuance of documents allowing reimbursement under the mobility allowance (ex: Madeira & Azores);
Can be used online at www.flytap.com, through our Contact Center or at a TAP counter. Please verify the best contact at : https://www.flytap.com/pt-pt/suporte/contactos.
Bank Transfer in the amount of 600€
Must send us an official bank document, stating your name, IBAN and SWIFT.
Please reply to this email selecting the preferred payment method.
Furthermore, we hereby inform you that your ticket is expired so we are not able to generate a voucher or any kind of refund.Apocalipse napisał(a): @nick Daj znać jak pójdzie claim, bo ze znanych mi plotek, nawet w oczywistych sytuacjach nie chcą wypłacać bez sądu. |
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