17. Applicable law
Any transaction between the user and Tripair is governed by Greek law excluding the rules of the international private law.

The courts of Athens will be responsible for resolving disputes that may arise between the parties.

What do I do in case the airline cancels or amends the departure time of my flight?

Generally you have two options: Either ask for a refund of the amount paid for the initial flight or accept the alternative itinerary which you will be offered as an option by the airline. Tripair will do its best to notify you on time about your flight amendment or cancellation and your alternative options as well. These notifications are sent from our agency within our working hours and always in written form (through mail) in order to avoid any misunderstandings. Therefore, whenever the passenger decides which option is more convenient for him, he has to inform us via mail and we will handle his case within our working hours.

Dodzwoniłam się na linię polską i znowu powiedziano mi w ogóle co innego

Podobno wczoraj zmieniła się polityka i tak, jeśli mamy anulowany lot, to wtedy do końca roku możemy zmienić termin za darmo, Do tego nie musimy lecieć z WAW, a z okolicznych lotnisk, a jeśli chodzi o miejsce docelowe, to możemy do bodajże 2500 mil sobie wybrać inne

W przypadku vouchera jest on od teraz ważny 2 lata, a nie 1 rok i 10% bez podatków

Albo zwrot kasy