Dziwię się że tak lekko to traktujecie.

@sloneczko - zostań bohaterem F4F i zamiast popisywać się po prostu załóż sprawę sądową BudgetAir.

A ja uważam, że powinnismy zawalić BudgetAir mailami z reklamacją.
To jest spółka z siedzibą w unii europejskiej i zgodnie z prawem umowa została zawarta.
Co nas obchodzi ich błąd. Dodatkowo mają teraz za darmo solidną bazę emaili do odsprzedania danych, naszą kasę którą sobie mogą ulokować te kilka dni na overnightcie już nie mowiac o numerach kart bankowych.

Dziwię się że tak lekko to traktujecie.

We are very sorry to inform you that we have cancelled your booking.

When you made your booking on BudgetAir.it - you explicitly agreed to our Terms and Conditions. Please be informed art. 4 of the Terms and Conditions state the following:

Bookings are basically guaranteed if the Tickets and/or Vouchers were issued and paid by BudgetAir.it on behalf of the Travel Supplier(s). BudgetAir.it does reserve the right to renege on the issue of the Tickets and/or Vouchers within two Working Days after receipt of the payment and the issue of the Tickets and/or Vouchers at the fares and/or booking categories offered and sold by the same. The reason for this is that the indicated fares and booking categories are determined by the Travel Supplier(s) and are uploaded on the Website by the said third parties. When uploading and posting these fares and booking categories incorrect fares and booking categories may be posted and/or shown – due to, for instance, (system) errors – as a result of which Tickets and/or Vouchers are issued at an incorrect (i.e. a too low) fare or for an incorrect booking category.

The fares and booking categories are posted on the site of BudgetAir.it via fully automated processes and Tickets and/or Vouchers are printed on the basis of this posted information. BudgetAir.it makes every effort to check these processes and the posted fares and booking categories but cannot provide a 100% guarantee in this respect. That is why BudgetAir.it reserves the right to ask the Client for an additional payment or to cancel the Tickets and/or Voucher and to fully repay the advanced travel sum within two Working Days if there is question of incorrectly posted fares or booking categories and/or if Tickets and/or Vouchers were issued at an incorrect fare or for an incorrect booking category and/or if Tickets were issued at an incorrect airport tax rate.


Due to an error of the airline - your ticket(s) were issued at an incorrect fare. Conform art. 4 of the Terms and Conditions we reserve the right to cancel your booking within 48 hours. We apologize for the inconvenience.

@grzegorz84 u mnie kasa już wróciła, różnica przy 9 biletach 20 zł (citibank - przy ich kursach spodziewałem się większej)