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Czy orientuje się ktoś czy na początku roku AirAsia robi którąś ze swoich słynnych wyprzedaży. Mam do kupienia bilety na luty i nie wiem czy brać to co jest czy poczekać bo zaraz coś ruszy.

Dear Guest,

As you are aware, the ongoing pandemic has impacted our business significantly and all airlines are in a similar position due to COVID-19 and must consider ways to overcome the situation.

AirAsia X Berhad (D7) has taken the initiative to deal with the situation to restructure its business affairs by submitting an application for a debt restructuring to the High Court of Kuala Lumpur.

The restructuring exercise requires us to review every aspect of our operations in order to put in place a number of measures to ensure the airline can recover faster when international borders reopen and travel restrictions ease.

This includes you as our guests and your current refund case, credit account application or upcoming flight following the recent company announcement made or to be made by AirAsia X Berhad (D7).

Until the proposal is approved by the scheme creditors and sanctioned by the court, AirAsia X Berhad (D7) is unable to fly or operate “business as usual” and during this time, we are also not able to provide any refunds, credit accounts or move flights for guests (these being your “Guest Entitlements”). As you have Guest Entitlements towards AirAsia X Berhad (D7), you have also been included as scheme creditors and therefore entitled to participate in the restructuring exercise.

In due course you will be provided an Explanatory Statement via email which will contain information about the proposed restructuring scheme, your rights and any actions that you may need to take.

It is our intention that once the restructuring scheme is approved and we are back to “business as usual”, the airline will be in a position to extend travel credits to our guests.

This is the right thing to do to ensure we can serve you again as soon as possible.

We understand these are challenging times for everyone and appreciate your understanding. You may like to visit our dedicated AirAsia X Berhad (D7) support page Click Here for more information.

We thank you for your ongoing support.